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Installed version 2 batteries but not working.

Posted: Sun Oct 01, 2023 7:28 pm
by jasonfeeky
Hi guys

I’ve installed 3 batteries along with bms but for some reason only 1 battery powers up and then alarm sounds. Any ideas on what this could be. As far as I can see it’s all correct and dip is set on 1 as it states. I have a photo of my setup. Really hope simple fix these are brand new but guess can still be faulty?

Re: Installed version 2 batteries but not working.

Posted: Sun Oct 01, 2023 9:24 pm
by calum
Are any faults logged on the inverter display? Did you test voltage of each module before install?

Re: Installed version 2 batteries but not working.

Posted: Mon Oct 02, 2023 7:36 am
by jasonfeeky
Before turning on the inverter says there’s fault bug when it’s on it goes off pretty sure. I tested the batteries and got 58v on all except 60 on 1 battery. I was thinking is there a reset I should do or something find it hard believe new system is faulty but guess it’s possible.

Re: Installed version 2 batteries but not working.

Posted: Mon Oct 02, 2023 11:10 am
by calum
Before turning on the inverter says there’s fault bug when it’s on it goes off pretty sure.
Not sure what you mean by this - can you be specific - if there is a fault code, which one is it?
I tested the batteries and got 58v on all except 60 on 1 battery
This does seem a bit high, the manual (https://www.fox-ess.com/download/upfile ... Manual.pdf) talks about 52V per battery module, although I don't know if they are talking about the V1 batteries (or if there is a difference between them and the V2). FWIW the highest voltage I see out of my V1 HV2600s is about 53.5V per module when fully charged.

As always with something like this best to check and re-check all the connections, but failing that your nenxt step would be to go back to installer or supplier (sounds like you've done this DIY...)

Re: Installed version 2 batteries but not working.

Posted: Mon Oct 02, 2023 7:04 pm
by jasonfeeky
Thanks for reply yeah it just flashes red and green and says battery fault as can’t detect it then when battery’s on goes back to normal. Yeah me thinking I save 1200 quid and do it myself so simple just plug and play they say and now this I was thinking what the chances in transit gets busted and bet I’m going struggle with warranty now. I’ve emailed fox so let’s see.

Re: Installed version 2 batteries but not working.

Posted: Sun Jun 23, 2024 12:38 pm
by MH2024
Jason Feeky - did you eventually resolve your problem? What was the issue eventually identified / the solution?