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Just joined and have a problem!

Posted: Sun Aug 30, 2026 2:34 pm
by ChrisC
My system

Solar Panels
Hengdian Group DMEGC Magnetics
9.0 kW Total Module Power
18 x 500 Watt Panels (DM500M10RT-B60HBB)
6,806 kWh per year

FoxESS EQ Series (EQ4800)
18.64kWh of Battery Storage
Fox ESS
2 x EQ4800-L2

Fox hk7 7 kw inverter

Been running smoothly since installation by HSenergy in April with Octopus flux until last week

I had scheduled forced charge between 2 and 4 am and forced discharge from 16.00 to 19.00 to match tariffs on Octopus.
However now these schedules have disappeared and been replaced by a random 10 minute self-use setting that changed every hour or so. If I re-enter my schedules with 30 minutes system removes and replaces with more random 10 minute self-use sessions. Help

Re: Just joined and have a problem!

Posted: Sun Aug 30, 2026 4:20 pm
by Will
Sounds like a third party is controlling it. Was your system controlled by Octopus at one point?

Re: Just joined and have a problem!

Posted: Sun Aug 30, 2026 4:26 pm
by ChrisC
That might be the issue. I have applied to HSenergy to be signed up by their Sentinel control system. I have not had any confirmation but perhaps they are looking at my system. Will contact them on Tuesday. Is there any way I can interrogate my system to see what might be happening?