Trying to setup Octopus Agile Work Mode - Getting "40004-Loading data. Ensure stable internet"
Posted: Sun Aug 23, 2026 5:38 pm
Hello,
I'm trying to setup the Octopus Agile work mode, but after entering the account number & API details and clicking "save" on "ELECTRICITY METER POINTS" window, I get a "40004-Loading data. Ensure stable internet" error.
This is when using the web portal. I've tried setting this up on the app too, however, after clicking "save" the Octopus Agile work mode isn't enabled and trying to enable just takes me back to setup.
Does anyone know why this could be happening?
I'm trying to setup the Octopus Agile work mode, but after entering the account number & API details and clicking "save" on "ELECTRICITY METER POINTS" window, I get a "40004-Loading data. Ensure stable internet" error.
This is when using the web portal. I've tried setting this up on the app too, however, after clicking "save" the Octopus Agile work mode isn't enabled and trying to enable just takes me back to setup.
Does anyone know why this could be happening?