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Should my EPS appear as a separate device in Fox Cloud portal & Phone App

Posted: Thu Aug 20, 2026 10:26 am
by PJMFoxSolar
Ovo finally installed a proper earth for my EPS yesterday and I am glad to say that in my fail over test the EPS kept my lights on :D

I was expecting to see the EPS unit appear as a device in Fox cloud/app, but its doesn't, maybe it does not need to show as a device only as a supply via the inverter in a power cut, but I would like to know one way or the other.

If the device should show, where is the SN, I have hunted but cannot find a QR or sticker, and none of this kit seems to come with any documentation.


Thanks in advance for any help
Kind regards
Paul

Re: Should my EPS appear as a separate device in Fox Cloud portal & Phone App

Posted: Thu Aug 20, 2026 10:42 am
by daveg
If you see an 'i' next to Home on home screen of app you can click on it to see whether EPS is supplying.
Edit
Meant to add - I don't see any other indication of EPS. As I understand it the functionality is all part of the other components.

Re: Should my EPS appear as a separate device in Fox Cloud portal & Phone App

Posted: Thu Aug 20, 2026 11:19 am
by PJMFoxSolar
Thanks for the information.
Yes I can see under the (i) that EPS is zero, didn't know that was there ... many thanks.
In a way I hope I don't ever have to use the thing, but I had two long power outages last year, so the odds are against me!

I suppose I am just curious about the portal/app functionality because under devices tabs, I see
Inverter, battery, data logger and my smart meter .... so I thought it might just show the EPS unit too.
but obviously not.

I know that my Zappi charger will be hidden, as its not integrated at the Fox cloud level
and has its own app and interface, bit of a pain, but Fox chargers are unavailable apparently
so we had to have an alternative.

Re: Should my EPS appear as a separate device in Fox Cloud portal & Phone App

Posted: Thu Aug 20, 2026 11:40 am
by daveg
Perhaps we're talking about different things?
I don't have a physically separate EPS unit.
My EPS functionality is provided by the inverter. My installer has moved some key circuits from my main consumer unit to a second consumer unit fed from the inverter's EPS, so in a power cut those circuits will continue to be supplied by the battery.