Need to sign in to the App everyday
Posted: Mon May 29, 2023 12:44 pm
Every single day that I use the App I have to sign in. The login period is just too short (24 hours).
It didn't use to be this way, I think this started a month ago after an app update.
So if I am on the Realtime Data page, for example. I open the app and I see numbers. No real indication if it is up to date or not. Then I have to click back and pull down to refresh. Suddenly it tells me I am signed out, and need to sign in again. I do so.
Then I am back at the Overview page. I then need to:
1) Click on 'My Site'
2) Click on the site again
3) Click on the 'Device' tab
4) Click on the Inverter
5) Click on 'Real time data'.
This is a lot of clicking an unnecessary steps to have to do every 24 hours.
Hopefully someone at Fox can fix this and make it more convenient.
It didn't use to be this way, I think this started a month ago after an app update.
So if I am on the Realtime Data page, for example. I open the app and I see numbers. No real indication if it is up to date or not. Then I have to click back and pull down to refresh. Suddenly it tells me I am signed out, and need to sign in again. I do so.
Then I am back at the Overview page. I then need to:
1) Click on 'My Site'
2) Click on the site again
3) Click on the 'Device' tab
4) Click on the Inverter
5) Click on 'Real time data'.
This is a lot of clicking an unnecessary steps to have to do every 24 hours.
Hopefully someone at Fox can fix this and make it more convenient.