Data loss info before 21..23APR2023
Posted: Mon May 08, 2023 8:07 pm
Around 21~23 april there were some issues accessing the inverter data through the cloud. Somewhere else in this forum this is noticed as well : 'app fault'.
After some time the app started working again but historic information dating before the event seems vanished.
A day or so later a pop up was showing on startup of the app, indicating that some data was to be restored, and everything should be OK after May 6 2023.
This pop up is no longer showing up on startup of the app. And data collected before 21 April 2023 is not visible. Am I the only one observing this. Does this imply the data is gone and will not be restored?
Does anyone have a final word from Foxess about this situation?
After some time the app started working again but historic information dating before the event seems vanished.
A day or so later a pop up was showing on startup of the app, indicating that some data was to be restored, and everything should be OK after May 6 2023.
This pop up is no longer showing up on startup of the app. And data collected before 21 April 2023 is not visible. Am I the only one observing this. Does this imply the data is gone and will not be restored?
Does anyone have a final word from Foxess about this situation?