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Fox Cloud app login issues

Posted: Mon May 01, 2023 3:19 pm
by Coy2020
Hi all - first time poster

I’m having intermittent log in issues on the app.

Recently upgraded solar battery Duracell Bank 3.3kW to the FoxEss 2 slave +1 controller 12kW.

Already had a fox inverter for panels. New Fox inverter added for battery etc.

Already had fox app account which I knew nothing about. Battery added to this original account.

I’ve been using the app several times a day to see what’s happening with solar PV & battery’s.

Quite a few times not been able to log in. Message about maintenance but app should still work, yet it won’t let me log in - any suggestions? Are other users having same problems?

Re: Fox Cloud app login issues

Posted: Mon May 01, 2023 7:26 pm
by calum
Lots of maintenance and break-fix going on with the Fox Cloud services at the moment. Unclear exactly how long it will go on but probably most of this week.

Re: Fox Cloud app login issues

Posted: Mon May 01, 2023 11:41 pm
by Coy2020
Callum

Thanks for the update.

Malc