FoxESS Community - Owners & Installers Forum

Hey there, Can anyone tell me why all of a sudden (past few days i have no API calls available? I used to manage my system via energy stats (curtailing solar) but just recently it says i've hit the limit which just can be possible for the amount im accessing it. see attached

Profile > API Management > top of screen

Is it resetting at mid night each day? Are you using any VPP providers as it all counts towards your api limit. I believe fox can increase the limit if you're using a VPP.

According to that your account has no api calls at all, which explains why you can't use them.

The api_key is married to your account and that account when you view it must contain your inverter, datalogger etc.. - if anything has changed with the account that could explain it.

I have seen a few occasions where the Fox api has simply stopped updating the number of calls available, so if you are sure nothing has changed in your account - only Fox can reset that, get in touch with Fox service and let them know your number of calls per day is 0 (it should be 1,440 * number of inverters in the account).

I am with a VPP but have not even been onboarded yet. I was using, on average, 50-100 calls a day at the peak, and then the limit was 1440. Randomly, it just stopped allocating me a limit.