I also have critical concerns following outdoor installation of a source at my home, particularly due to the manufacturer specifications preventing outdoor installation in the documentation:
Source Materials
Inverter Brochure Source:
https://pk.fox-ess.com/download/upfiles ... 241224.pdf
Battery Brochure Source:
https://www.fox-ess.com/Public/Uploads/ ... 250915.pdf
Fox ESS EQ4800 Battery Manual:
https://www.fox-ess.com/Public/Uploads/ ... V1.0.8.pdf
Fox ESS H3-10.0-Smart Storage Inverter Manual:
https://assets.solarbrain.com.au/upload ... 2c27cc.pdf
Issue 1 - Possible Breaches of Misleading and Deceptive Conduct, Contrary to Australian Corporations Act 2001 (Commonwealth Law)
The Fox ESS EQ4800 Battery system and Fox ESS H3-10.0-Smart Storage Inverter has been advertised as IP65 weather proof devices, for installation in indoor/outdoor scenarios.
This however is contradicted by the published manufacturer specifications, which appear to prevent outdoor installation.
The current versions of these appears to contradict the marketing material which states „ IP65 RATED Engineered to last with maximum flexibility. Suitable for outdoor installation.”
I believe this may constitute misleading and/or deceptive conduct under the Corporations Act 2001, and request clarification for the manufacturer to highlight why the error exists between what they published and the manuals for the product.
Issue 2 - The Battery Installation Preventing Outdoor Use
On page 5 of the Battery manufacturer specifications state: „Ensure the installation area is protected from direct sunlight, rain, and snow accumulation, a shelter (e.g., rain canopy) is recommended.”
However further on the same page, the specification requires:
„The installation area must be completely waterproof, with a hard, level floor, and the wall should not have noticeable inclined angle”
And
„Maintain low and stable humility with stable ventilation; dust and dirt within the installation area must be minimised.
Any installation outdoors does not achieve these items. There will be high humidity of up to 100%, under the existing specifications it is prevented from being installed outdoors.
I seek clarification how to correct the installation to ensure it matches manufacturer specifications, or request the manufacturer specifications to ensure they correctly correlate with the outdoor use intended.
Issue 3 - The Inverter Location Cannot be Outside
Page 13 of the manufacturer specification manual for the inverter required the installation to be:
„Not in environment of precipitation or humidity (>95%)”.
Further down the same page, the following is repeated:
„Please avoid direct sunlight, rain exposure, snow laying up during installation and operation”.
Any installation outside is in violation of the manufacture specifications as it is in an area where direct precipitation will occur and in an area where humidity will frequently be greater than 95%, for example every time it’s raining the humidity may be as high as 100%, breaching the manufacturer specifications.
Outdoor locations will inevitably exceed the 95% humidity requirement during rain, fog, or at night due to dew point.
By the existing manufacturer documentation, the inverter can only be located inside the home?
I’m critically concerned given finding these items post installation.
I seek written confirmation from the manufacturer about the correct installation environment for these specific models and ask for clarification on the discrepancy between the advertising datasheet and the manuals produced by the Company.