Page 1 of 1

battery over voltage

Posted: Fri Oct 03, 2025 9:01 pm
by adamski99
My battery cutout due to over voltage last weekend while we were away, got a CODE-194 and the battery turned itself off.
Screenshot_20250929-185705.png
Screenshot_20250928-112804.png
I turned the inverter and battery off then on again and its working fine again but I'm a bit concerned that an over-voltage could be triggered.

These are the firmware versions of the KH9 inverter and EP11 battery
PXL_20250929_133150470.jpg
PXL_20250929_150741196.jpg

Is this a known issue, any ideas on what to do?

Cheers

Re: battery over voltage

Posted: Sat Oct 04, 2025 9:13 am
by Dave Foster
Your battery firmware is up to date, the inverter slightly behind so worth updating.

The battery voltage is within range so this is more likely a cell balance problem which sometimes occurs on newer installs particularly if they haven’t had many full discharge/charge cycles (from grid) - best to do a full discharge and charge cycle from grid (a couple of times over the next few weeks), most of the balancing is done as it passes 95% to 100% but some bottom balancing also takes place so make sure your minSoC is set to 10% and that will allow the pack to learn it’s limits.

Re: battery over voltage

Posted: Sat Oct 04, 2025 8:07 pm
by adamski99
Hi,

Thanks for the info.

The system was installed in may and it has done many full charge discharge from grid.

It's charging every night from grid between 12:30 and 5:30 and untill a few weeks ago was doing a force discharge to grid every evening as well.

How do I go about updating the inverter, should I ask my installer or can I request directly with fox ess?

Cheers

Re: battery over voltage

Posted: Sat Oct 04, 2025 8:19 pm
by Dave Foster
You should start with your installer as they can update it remotely for you, Fox will assist of they don’t respond (you can raise a service request in the V2 app via ‘Me’ Contact Us, Support)