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FoxCloud app - Recover data after change of Wifi

Posted: Thu Jun 26, 2025 10:01 pm
by EddyCurrent
Following a change of router (VM Hub 3.0 to Hub 5.0), the datalogger lost its Wifi connection. Because I was away, it was some 2 weeks before I managed to reconnect the datalogger to the new Wifi (yesterday).

Since reconnecting the datalogger to the Wifi, some recent data from the last few days has appeared in the FoxCloud app (and in my online account) but I am still missing about 10 days worth of data.

My question is whether that data is lost forever ?
Or should I be able to recover it, and if so, how ?

Grateful for any advice on this issue please.

Eddy

Re: FoxCloud app - Recover data after change of Wifi

Posted: Fri Jun 27, 2025 2:27 pm
by Dave Foster
If the inverter is disconnected from the cloud it cannot send the 5 minute date samples, it can remember a few days of statistics but if you were disconnected for 2 weeks unfortunately the data for that period will be lost.

Re: FoxCloud app - Recover data after change of Wifi

Posted: Fri Jun 27, 2025 2:34 pm
by EddyCurrent
Thank you, I guessed as much.