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Error codes 26 , 27 … (sorry for repeating this post )

Posted: Fri Feb 17, 2023 5:01 pm
by ernie34
hi


sorry to post this

I have just followed the guide to install an additional battery, all ok except for these two error codes?

26 = grid voltage fault

27 = grid frequency fault

as you can see from the photos the power is coming from the panels but not going anywhere else ?

I've looked it up and google says it will just balance and clear the errors?
is this correct ?


thank you in advance
ATTACHMENTS
DEA2DCC9-5241-49BB-AD30-13BC2ACA5EBB.jpeg
IMG_1122.jpeg

Re: Error codes 26 , 27 … (sorry for repeating this post )

Posted: Fri Feb 17, 2023 6:06 pm
by ernie34
All sorted
I just shut all the system down and restarted, for some reason no errors this time all ok ?

Re: Error codes 26 , 27 … (sorry for repeating this post )

Posted: Sat Feb 18, 2023 4:37 pm
by Dave Foster
Keep and eye on it, the error suggests that the grid voltage went outside normal limits, it could be a one off but best to monitor it.

If you login to the Foxesscloud website, on the inverter details page there is an empty graph at the bottom of the page that allows you to select different inverter sensors, RVolt shows the grid voltage so you should be able to see what happened using that.

Re: Error codes 26 , 27 … (sorry for repeating this post )

Posted: Sun Feb 19, 2023 2:57 pm
by ernie34
Dave Foster wrote: Sat Feb 18, 2023 4:37 pm Keep and eye on it, the error suggests that the grid voltage went outside normal limits, it could be a one off but best to monitor it.

If you login to the Foxesscloud website, on the inverter details page there is an empty graph at the bottom of the page that allows you to select different inverter sensors, RVolt shows the grid voltage so you should be able to see what happened using that.
Thanks for the advice

Re: Error codes 26 , 27 , 01

Posted: Wed Nov 29, 2023 5:40 pm
by MakosTA201EU
is any idea how resolve this problem on 3.7 inverter wprks fine 10 month now issue code 1,26,27

Re: Error codes 26 , 27 , 01

Posted: Thu Nov 30, 2023 8:54 am
by Dave Foster
MakosTA201EU wrote: Wed Nov 29, 2023 5:40 pm is any idea how resolve this problem on 3.7 inverter wprks fine 10 month now issue code 1,26,27
Does it happen at any particular time of day (when battery charging for example), what do you do to clear it, a full restart or does it clear itself ?.

It’s telling you that there are problems with the grid, this sometimes happens when a breaker pops open if it is under-rated but can also indicate that your grid voltage is outside of tolerances.

Re: Error codes 26 , 27

Posted: Sun May 05, 2024 2:17 pm
by AnnetteBishop
Had this error several times this week. During the night, occupied and unoccupied, ie house load and no load. Each times it trips the consumer unit. Any ideas? .

Re: Error codes 26 , 27

Posted: Sun May 05, 2024 3:11 pm
by Dave Foster
AnnetteBishop wrote: Sun May 05, 2024 2:17 pm Had this error several times this week. During the night, occupied and unoccupied, ie house load and no load. Each times it trips the consumer unit. Any ideas? .
It's the consumer unit tripping that is causing the error (i.e. the grid voltage is lost), on a new install this is sometimes because the main circuit breaker is under rated - can you confirm which inverter size it is (i.e. H3.7, H5) and post a picture of the circuit breaker that feeds the inverter (often labelled 'PV').