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Data reports lagging by approx 12 hours

Posted: Sun Dec 08, 2024 8:19 pm
by paulbw32
Noticed on 07/12/24 that data not showing to correct time either in App or cloud.
Today, Sunday 8/12/24, data is showing approx 12 hours behind actual time. It is now 20:11h and data showing to 07:11.
I have forced stop and restarted inverter and rebooted datalogger (type W2 and v 3.09) with no improvement.
I requested version updates form FOX last week which were done to batteries (1.13) and inverter (Master : 1.65 Slave : 1.02 Manager : 1.74)
Any suggestions how to recover correct real-time data.

Any suggestions how to recover correct real-time data.

Thanks! Paul.

Re: Data reports lagging by approx 12 hours

Posted: Sun Dec 08, 2024 8:20 pm
by Will
I've seen other people with the same issue. I suspect there is some issue with the cloud server causing data lag. Not a lot you can do but wait or install modbus so you have local access to your data.

Re: Data reports lagging by approx 12 hours

Posted: Sun Dec 08, 2024 9:38 pm
by paulbw32
PS: energy flow seems to be correct in real time in both cloud and App

Re: Data reports lagging by approx 12 hours

Posted: Mon Dec 09, 2024 11:03 am
by paulbw32
Date records have caught up with real time! All as it should be this morning. Paul