This is info from app
Last edited by VicByron on Tue Mar 24, 2026 9:51 pm, edited 1 time in total.
They are like a picture from a phone, just a snapshot in time.
So they can read different for sure.
I will await some further investigations from turning off circuits and checking system values.
So they can read different for sure.
I will await some further investigations from turning off circuits and checking system values.
Thanks for your time today! We will try to do this tomorrow. Good night.
HI. We tried all the options this morning, but as soon as I connect at least five or six devices which are in the Standby mode the electricity in the app "Home" usage increase. I have Bluetti backup device, the device is fully charged and doesn't take electricity from the socket but app showing +500w in "Home" like under full charge. Therefore, it can be concluded that the data that is transmitted to the invertor is incorrect from the meter. I assume that reactive (inductive/capacitive) energy is transmitted to inverter from CT instead of active energy. 
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- It doesn't matter which floor is turned off, no matter what light is turned off at the top or bottom, result is always same everything goes to the "Home"
- Switch off excluding the Main fuse
- What we cat off
Right now
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Last edited by VicByron on Wed Mar 25, 2026 11:41 am, edited 1 time in total.
In the middle of your consumer unit, you have a very large "Panel Heater" labelled circuit.
That is probably where your big load came from, whatever that is, I suspect is your culprit for using your power so fast.
Can you find it in your home?
Can you turn off just that circuit and check load?
That is probably where your big load came from, whatever that is, I suspect is your culprit for using your power so fast.
Can you find it in your home?
Can you turn off just that circuit and check load?
Panel heater switched off from socket, and I switched the heat panel fuse OFF, I tried Fuses OFF individual for each appliance.
The problem is definitely not my devices, the problem is the data transfer to the inverter. 
I did it again. No change.
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The website and your In Home energy display will never be the same values, as the website is up to 5 minutes behind, and your IHD reacts faster.
We are not getting anywhere in solving this, but one last thing for you to try.
Can you open the FoxCloud2.0 App on your phone/tablet
Click on your Inverter in the middle of the wall
Then at the top, you should see your Inverter serial number, please click on this.
Then tell me if you see an option to upgrade your Inverter firmware?
We are not getting anywhere in solving this, but one last thing for you to try.
Can you open the FoxCloud2.0 App on your phone/tablet
Click on your Inverter in the middle of the wall
Then at the top, you should see your Inverter serial number, please click on this.
Then tell me if you see an option to upgrade your Inverter firmware?
I've just checked the updates esterday, there were non as you asked to check it - and I saw the updates available. Will do it right now. Thanks
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At the bottom of your screen, you see "Device"
Look for "Accessories" and check if you have update for your datalogger.
If yes, perform this update also, you may possibly gain 5 second refresh times in your App if you do this... which can make your diagnostic better.
In your App screenshot with time 12:04 a circuit your turned on did take 2.36kW shown in HOME.
So one of your house circuits is hungry.
If you do gain the 5 second refresh from doing your upgrades to firmware, you can see very quickly results in your phone.
Just finished update. Looks like everything started to work normal. I will keep an eye on it. Thanks for your help and taking part in our challenge. 
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Unless I am mistaken, you are now getting data from system in 5 seconds!
This will help you no end in finding the circuit in house that is taking away your energy.
Keep us updated in a few hours of testing if you can please.
I activated the force charge now and all the electric that we are supposedly are using is now going to battery charge. Now the app shows correct data for household usage. Once we stop the battery charging, we will see the battery drain right away with 3.5kw.
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Go back to "Self-use" mode, as you are changing too many variables at the same time.
Then with App in your hand, and the HOME load showing 2kW and higher, turn off 1 circuit and wait for refresh.
If HOME remains above 2kW, then turn off the next circuit and await a refresh.
At some point the HOME will drop down to xxx Watts, and you know exact house circuit that is taking the power.
Then with App in your hand, and the HOME load showing 2kW and higher, turn off 1 circuit and wait for refresh.
If HOME remains above 2kW, then turn off the next circuit and await a refresh.
At some point the HOME will drop down to xxx Watts, and you know exact house circuit that is taking the power.
II already did this in the morning, one fuse at the time. The usage ammount went down with iech fuse beeng turned off. This does not have an effect on our problem When our Solar Panel are not used our appliences do not stop working and the usage ammount from becomes normal - the numbers we are used to. Right now we are using 360 watt. The app shows 360 + all PV 2.4kw =2.76kw
You did not have 5 second refresh rates this morning to check easily.VicByron wrote: ↑Wed Mar 25, 2026 1:24 pm II already did this in the morning, one fuse at the time. The usage ammount went down with iech fuse beeng turned off. This does not have an effect on our problem When our Solar Panel are not used our appliences do not stop working and the usage ammount from becomes normal - the numbers we are used to. Right now we are using 360 watt. The app shows 360 + all PV 2.4kw =2.76kw
All you can do now is step back and wait for HOME value to increase to high amount and check progress over longer time period.
In your meter box, do I see 2 CT clamps, one black the other white?
Just read the thread and have a question;
Is the feed to the PV system via the two grey cables to the right of your photo?
If so and I'm seeing the photo correctly, the CT is in the wrong place and should be on either the grey cable that comes out of the far right hand side of the meter or the brown cable from the meter to the main fuse (DNO cut-out). The arrow on the CT should face towards the grid.
As it is the inverter will not be able to measure power to/from the grid correctly and (mis)behave in seemingly strange ways.
Is the feed to the PV system via the two grey cables to the right of your photo?
If so and I'm seeing the photo correctly, the CT is in the wrong place and should be on either the grey cable that comes out of the far right hand side of the meter or the brown cable from the meter to the main fuse (DNO cut-out). The arrow on the CT should face towards the grid.
H1-3.7-E-G2, 2xEP11-H and 6Kw solar
Manager(ARM):1.69
Master:1.51
BMS:1.012
Manager(ARM):1.69
Master:1.51
BMS:1.012
I'll be back and will try it. Thanks.
Could you check, please? Is it OK now?
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Still doesn't look right, try putting the CT on the brown cable between the meter and main fuse with the arrow pointing to the fuse.
H1-3.7-E-G2, 2xEP11-H and 6Kw solar
Manager(ARM):1.69
Master:1.51
BMS:1.012
Manager(ARM):1.69
Master:1.51
BMS:1.012