New Installation (Austria) — Looking for Community Feedback 🙏
Hi all,

I’ve recently had my FoxESS hybrid system installed, and while I’m excited to get started, I’ve unfortunately had quite a frustrating experience with the installer:
* Installation was postponed 4 times without proactive communication.
* Compliance documents are still missing — I can't register with my grid operator yet.
* I had to add the datalogger myself to even get FoxESS Cloud access.

I’m reaching out to this awesome community hoping to vet the installation visually and functionally. 🙏

My setup:
Panels: 24 x Canadian HiHero 440 Wp
Inverter: STAR-H3-12.0-E
Battery: STAR EP11 (10.36 kWh usable)
Smart Meter: Chint DTSU666
SG Connect (datalogger manually added)
Export limit: 4 kW as per grid operator
Current Status: Meter shows “Offline” under FoxESS Cloud (see screenshots)

My questions:
1) Does the wiring and component layout look solid to you? Photos attached.
2) Is it expected that the inverter shows Meter “Offline” in the portal even though the meter is clearly working (real-time readings on load, production, feed-in)?
3) Is there anything that stands out as misconfigured or concerning?
4) Can anyone share best practices for tuning the system (e.g., to prioritize self-consumption or optimize feed-in under the 4kW limit)?
5) Any idea why Peakshaving is configured?

I’ve attached photos of the installation (inverter, distribution box, battery) and screenshots from the portal. Your feedback is massively appreciated — I just want to ensure everything is safe, efficient, and future-proof.
Attachments:
Untitled 2.jpg
Untitled.jpg
IMG_0712.jpeg
IMG_0711.jpeg
🏡 System Setup (Austria): Inverter: STAR-H3-12.0-E / Battery: STAR EP11 (10.36 kWh) / Panels: 24x Canadian HiHero 440 Wp (10.56 kWp total)
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Site Admin
Re: New Installation (Austria) — Looking for Community Feedback 🙏
Nice install, very neat.

On the export side of 4kW, you should have this configured by your installer under the export control setting.
In terms of optimising self use. The default mode is self use which tries to keep the batteries charged from solar while allowing export for surplus.

The H3 has had some good upgrades firmware wise recently so compare your firmware versions again the database I keep here viewtopic.php?t=1927
Community Admin / FoxESS Elite Professional

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FoxESS Tri Inverter Installation
2 x KH & 1 x H1
24 x HV2600 (62.4kWh)
32 x 490w across 4 arrays
Dual Tesla Household
Heatpump & Low Carbon Housebuild
Re: New Installation (Austria) — Looking for Community Feedback 🙏
Will wrote: Tue May 20, 2025 3:58 pm Nice install, very neat.

The H3 has had some good upgrades firmware wise recently so compare your firmware versions again the database I keep here viewtopic.php?t=1927
Thank you. I am also very happy with your support - the team upgraded the to the latest firmware, except HMI/Manager/ARM remained on 1.85 (instead of 1.87) as the reasoning was that this is only suitable for the german grid system - if this is a misunderstanding from support, it would be good to clarify with them (ticket = 57945).
🏡 System Setup (Austria): Inverter: STAR-H3-12.0-E / Battery: STAR EP11 (10.36 kWh) / Panels: 24x Canadian HiHero 440 Wp (10.56 kWp total)
User avatar
Site Admin
Re: New Installation (Austria) — Looking for Community Feedback 🙏
It's true that some versions depend on install country. My list is built from the UK firmwares
Community Admin / FoxESS Elite Professional

Buy me a coffee or Book a zoom meeting for remote consultancy

FoxESS Tri Inverter Installation
2 x KH & 1 x H1
24 x HV2600 (62.4kWh)
32 x 490w across 4 arrays
Dual Tesla Household
Heatpump & Low Carbon Housebuild
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