Data reports lagging by approx 12 hours

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paulbw32
Posts: 3
Joined: Sun Dec 08, 2024 7:43 pm

Noticed on 07/12/24 that data not showing to correct time either in App or cloud.
Today, Sunday 8/12/24, data is showing approx 12 hours behind actual time. It is now 20:11h and data showing to 07:11.
I have forced stop and restarted inverter and rebooted datalogger (type W2 and v 3.09) with no improvement.
I requested version updates form FOX last week which were done to batteries (1.13) and inverter (Master : 1.65 Slave : 1.02 Manager : 1.74)
Any suggestions how to recover correct real-time data.

Any suggestions how to recover correct real-time data.

Thanks! Paul.
FoxESS Installation
H1-6.0-E hybrid inverter
7 x ECS4100-2 v1.13. 28.2 kWh
18 x 390w panels across 2 arrays
1 x EV
1 x Heatpump
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Will
Site Admin
Posts: 344
Joined: Thu Oct 13, 2022 5:56 pm

I've seen other people with the same issue. I suspect there is some issue with the cloud server causing data lag. Not a lot you can do but wait or install modbus so you have local access to your data.
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paulbw32
Posts: 3
Joined: Sun Dec 08, 2024 7:43 pm

PS: energy flow seems to be correct in real time in both cloud and App
FoxESS Installation
H1-6.0-E hybrid inverter
7 x ECS4100-2 v1.13. 28.2 kWh
18 x 390w panels across 2 arrays
1 x EV
1 x Heatpump
paulbw32
Posts: 3
Joined: Sun Dec 08, 2024 7:43 pm

Date records have caught up with real time! All as it should be this morning. Paul
FoxESS Installation
H1-6.0-E hybrid inverter
7 x ECS4100-2 v1.13. 28.2 kWh
18 x 390w panels across 2 arrays
1 x EV
1 x Heatpump
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