Site Admin
I would create an agent account and then use the invite feature to invite the installer account to be part of the agent account so the site just links and comes across. I wouldn't delete your installer account or you risk losing access to your inverter.
Community Admin / FoxESS Elite Professional
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Fox ESS Tri Inverter Installation
2 x KH Hybird Inverters (Parallel Mode)
1 x H1 Gen1
24 x HV2600 (62.4kWh)
32 x 490w across 4 arrays
Dual Tesla Household
Heatpump & Low Carbon Housebuild
Did I help you? Feel free to leave me a tip Book a zoom meeting for remote consultancy or help Switch to Octopus and earn £50 Subscribe to my YouTube channelFox ESS Tri Inverter Installation
2 x KH Hybird Inverters (Parallel Mode)
1 x H1 Gen1
24 x HV2600 (62.4kWh)
32 x 490w across 4 arrays
Dual Tesla Household
Heatpump & Low Carbon Housebuild
The agent account is linked to the datalogger and the basic overview comes up but it seems that an inverter can only be assocoated with one account - in this case the installer account.
The inverter cannot be accessed. Adding the existing installer account to the agent account does not seem to be allowed ie only the installer account can alter the inverter parameters.
The option to to delete the installer account says that control will then be given to the agent account. Are you aware that this happens before I commit?
The inverter cannot be accessed. Adding the existing installer account to the agent account does not seem to be allowed ie only the installer account can alter the inverter parameters.
The option to to delete the installer account says that control will then be given to the agent account. Are you aware that this happens before I commit?