Agent Account

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JohnP
Posts: 11
Joined: Mon Oct 17, 2022 7:44 pm

1
Last edited by JohnP on Tue Jan 03, 2023 2:20 pm, edited 1 time in total.
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Will
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Posts: 262
Joined: Thu Oct 13, 2022 5:56 pm

I would create an agent account and then use the invite feature to invite the installer account to be part of the agent account so the site just links and comes across. I wouldn't delete your installer account or you risk losing access to your inverter.
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JohnP
Posts: 11
Joined: Mon Oct 17, 2022 7:44 pm

The agent account is linked to the datalogger and the basic overview comes up but it seems that an inverter can only be assocoated with one account - in this case the installer account.
The inverter cannot be accessed. Adding the existing installer account to the agent account does not seem to be allowed ie only the installer account can alter the inverter parameters.
The option to to delete the installer account says that control will then be given to the agent account. Are you aware that this happens before I commit?
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