FoxESS Community - Owners & Installers Forum

The Fox apps are working for me but as usual Energy Stats is pretty much unusable due to the API issues.

It was working earlier this morning but is down again now.

The API is down still and has been all day, so Energy Stats isn't working. In fact, for the last week or so, it pretty much dies at about 9am in the morning and doesn't come back until after dark apart from very intermittantly.

Yes, it seems so. I'm on for a record generation day today so it's only right it would go off.

It's also worth noting that "bat Temperature" is actually the BMS temperature. The v2.0 app seems to show the actual battery cell temperatures which are often much lower and will give a better indication where you might be with charging rates in winter. I have my batteries in the loft and ...

Hopefully the initial degradation steadies off as you mention, otherwise I'll be hitting 80% SOH in about 5-6 years and 1400 cycles! I wonder where we'd be warranty-wise if that did happen? The figure seems to be relatively accurate at least. As a year ago I could get about 10.5kWh from or into the ...

Assuming the Fox v2.0 app is the latest version, that figure is the "true" PV generation alone, whereas the original app shows the inverter yield including what has come from the batteries.

What sort of State of Health values are other HV25 users seeing on their batteries after having them a while? I've had mine around 15 months now and have done 280 cycles in that time. However the SOH as reported in the Fox App says it is now only 96%? This seems quite low and is a bit worrying as th...

This caught me out on Sunday as I had my inverter set to charge the batteries at the cheap rate from 4am until 5am. I picked this time so it was away from the clock change but for some reason it charged from 5am until 6am instead, possibly due to the reason you highlight. Everything was normal the n...

Does it stick if you set it on the website?

In the past there were sometimes issues when you set charge times / schedules via app rather than on the cloud. Might be worth a try.

This is a known issue when using two inverters. I have a thread running on it here:

viewtopic.php?t=662

We're trying to get Fox to fix the issue, but it's proving problematic.

The CT clamp cables are usually 5m long but they can be extended. You can do it with a twisted pair cable (e.g one pair of wires in a CAT5 cable) I believe. I'd use shielded if its going outside. Here's a link to the CT clamp: https://www.tradesparky.com/solarsparky/accessories/miscellaneous/fox-fe-...

You would need a CT clamp from the F3000 to the H1 to show this correctly. The H1 would then recognise the power generated by the F3000 and be able to charge the battery with it aswell.

You need the Energy Stats or Fox v2.0 app to show this I'm afraid. The original Fox app does not.

Yes, it has been down since yesterday evening.

Fox need to sort this, as the API went down for a while yesterday too.

Is the API down again? I haven't been able to get onto Energy Stats for most of the day.

Yes, that's what I'm seeing.

Re: the cloud. Fox seem to have a bit of backlog on tickets at the moment, sorting my battery firmware update yesterday (ticket is from 1st March), so perhaps there will be an update next week, fingers crossed.

After sending me three versions of the schematic, none of which actually matched what they had installed, they finally admitted that the two H1-5 hybrid inverters could not work in parallel, and they are swapping them out for an KH10. This reduces the maximum number of batteries I can attach, but i...

I notice Al's added an option in the data section of the latest version of Energy Stats: "Use traditional load formula". I have this option unticked so will see what sort of figure it gives me tomorrow.

I've just been updated to the latest versions today which are now 1.013 Master and 1.10 slave. I'll report if I see any improvement!

Yes, no problem.

The API is down again now too

Funnily enough I raised a ticket on Friday to get my batteries and BMS onto the latest firmware (HV25s still on 1.004 master and 1.00 (x4) and 1.01 (x1) slave) and I'm still waiting on a response to that too.

Is Energy Stats working for anyone else today? Since the API update it has been getting slower and slower and today it just times out.

Both the Fox v1 and v2 apps are fine and working pretty quickly.

I created a second site using the serial number of the second dongle, and as expected all it could see was its PV and Inverter. I then deleted this new site. I then found that the original site now had a choice of either inverter, but not both at the same time. I'm not sure if that counts as progre...

I’m not sure if it’s related to the API update a few weeks ago but I’m finding that both the Fox v2 app and the Energy Stats app are a little clunky in the connection now. I.e. the data doesn’t always refresh after five mins.. sort of have to go in and out of the apps to refresh it and even then so...

AlanHarwood wrote: ↑Sun Mar 03, 2024 7:33 am Can your second site see the first site, and does it appear as just a single item?

No unfortunately not. They act as identically named independent sites.