Search found 9 matches

by mossdale
Sun Dec 10, 2023 8:48 pm
Forum: Customer/End User Help
Topic: AC 1 5 firmware
Replies: 2
Views: 595

Re: AC 1 5 firmware

Thanks for that. I have emailed fox for an update but assume as it's weekend and one they are busy with server maintenance it will happen on a weekday. I have an ongoing battle with the installer as the board they set the batteries on is already deforming under the weight!
by mossdale
Fri Dec 08, 2023 3:58 pm
Forum: Customer/End User Help
Topic: AC 1 5 firmware
Replies: 2
Views: 595

AC 1 5 firmware

Hi, Is the firmware update to allow forced discharge available for the AC1 5.0 and if it is what number is it. I'm struggling to get the temperature of my batteries (MIRA HV 25 x 4) up to 20° They are in a cold loft and insulated with 50mm king span on 3 sides and the top. As the installer fitted th...
by mossdale
Sun Nov 12, 2023 8:22 pm
Forum: Customer/End User Help
Topic: Fox ESS server down. Any clue as to when it will be back
Replies: 7
Views: 1702

Re: Fox ESS server down. Any clue as to when it will be back

My inverter (AC1 5.0) is up in the loft and very difficult to get at thanks due to the installer. I cannot find any way to set the force charge or min SOC on grid from the AC1 menu. Any help appreciated.

Thanks,

Martin
by mossdale
Sun Nov 12, 2023 5:01 pm
Forum: Customer/End User Help
Topic: Fox ESS server down. Any clue as to when it will be back
Replies: 7
Views: 1702

Fox ESS server down. Any clue as to when it will be back

Server has been only partially working all day. I can't set the force charge or min SOC just get "timeout" or similar. Any idea when it will be working?
by mossdale
Sun Nov 12, 2023 9:28 am
Forum: AC (Battery Only Inverters)
Topic: Firmware versions
Replies: 1
Views: 1067

Firmware versions

According to the energystats app my firmware is: Manager. 1.29 Slave. 1.02 Master. 1.24 My AC1 5 inverter charger and four HV25 batteries were installed in June this year. Is there any improved functionality to be gained by the latest versions and if so how do I go about it. Second question my batte...
by mossdale
Wed Nov 08, 2023 4:45 pm
Forum: Customer/End User Help
Topic: Cold nights?
Replies: 2
Views: 743

Cold nights?

Hello, Not long been a member so hoping someone can h elp. We've had solar since the feed in tariff days so when we added a battery in June we went the AC route with nominal 10kW of HV batteries and an AC 5 inverter These are mounted up in our loft which our installer said was fine. I was slightly c...
by mossdale
Wed Oct 11, 2023 11:17 pm
Forum: Mobile App Help
Topic: Alternative apps
Replies: 5
Views: 4821

Re: Alternative apps

Just installed "Energy Stats" but when I try to log in I get the same message as the Fox ESS app gives "41200 data query failed" . I am trying to log in using the username and password that I use for the Fox ESS app. Apparently the fox site is functioning? Thanks, any help apprec...
by mossdale
Wed Jun 28, 2023 4:05 pm
Forum: Customer/End User Help
Topic: Temperature of system housed in loft
Replies: 7
Views: 1512

Temperature of system housed in loft

Our battery system (nominal 10kW from 4 HV batteries) is housed in our loft so am concerned about temperature although the installer was sure it would be ok. On the user configurable graphs at the bottom of the page I see 'Ambient Temperature', 'Inv Temperation', and 'bat Temperature'. Plotting thes...
by mossdale
Wed Jun 28, 2023 2:28 pm
Forum: Mobile App Help
Topic: Error - server with the specified hostname could not be found
Replies: 10
Views: 2035

Re: Error - server with the specified hostname could not be found

Are you running a VPN? I have to turn my AVG Secure VPN off to get any access. With the VPN forced to stop the app works fine.