Search found 9 matches
- Sun Dec 10, 2023 8:48 pm
- Forum: Customer/End User Help
- Topic: AC 1 5 firmware
- Replies: 2
- Views: 784
Re: AC 1 5 firmware
Thanks for that. I have emailed fox for an update but assume as it's weekend and one they are busy with server maintenance it will happen on a weekday. I have an ongoing battle with the installer as the board they set the batteries on is already deforming under the weight!
- Fri Dec 08, 2023 3:58 pm
- Forum: Customer/End User Help
- Topic: AC 1 5 firmware
- Replies: 2
- Views: 784
AC 1 5 firmware
Hi, Is the firmware update to allow forced discharge available for the AC1 5.0 and if it is what number is it. I'm struggling to get the temperature of my batteries (MIRA HV 25 x 4) up to 20° They are in a cold loft and insulated with 50mm king span on 3 sides and the top. As the installer fitted ...
- Sun Nov 12, 2023 8:22 pm
- Forum: Customer/End User Help
- Topic: Fox ESS server down. Any clue as to when it will be back
- Replies: 7
- Views: 2189
Re: Fox ESS server down. Any clue as to when it will be back
My inverter (AC1 5.0) is up in the loft and very difficult to get at thanks due to the installer. I cannot find any way to set the force charge or min SOC on grid from the AC1 menu. Any help appreciated.
Thanks,
Martin
Thanks,
Martin
- Sun Nov 12, 2023 5:01 pm
- Forum: Customer/End User Help
- Topic: Fox ESS server down. Any clue as to when it will be back
- Replies: 7
- Views: 2189
Fox ESS server down. Any clue as to when it will be back
Server has been only partially working all day. I can't set the force charge or min SOC just get "timeout" or similar. Any idea when it will be working?
- Sun Nov 12, 2023 9:28 am
- Forum: AC (Battery Only Inverters)
- Topic: Firmware versions
- Replies: 1
- Views: 2426
Firmware versions
According to the energystats app my firmware is: Manager. 1.29 Slave. 1.02 Master. 1.24 My AC1 5 inverter charger and four HV25 batteries were installed in June this year. Is there any improved functionality to be gained by the latest versions and if so how do I go about it. Second question my ...
- Wed Nov 08, 2023 4:45 pm
- Forum: Customer/End User Help
- Topic: Cold nights?
- Replies: 2
- Views: 1141
Cold nights?
Hello, Not long been a member so hoping someone can h elp. We've had solar since the feed in tariff days so when we added a battery in June we went the AC route with nominal 10kW of HV batteries and an AC 5 inverter These are mounted up in our loft which our installer said was fine. I was slightly ...
- Wed Oct 11, 2023 11:17 pm
- Forum: Mobile App Help
- Topic: Alternative apps
- Replies: 5
- Views: 5750
Re: Alternative apps
Just installed "Energy Stats" but when I try to log in I get the same message as the Fox ESS app gives "41200 data query failed" . I am trying to log in using the username and password that I use for the Fox ESS app. Apparently the fox site is functioning? Thanks, any help appreciated.
- Wed Jun 28, 2023 4:05 pm
- Forum: Customer/End User Help
- Topic: Temperature of system housed in loft
- Replies: 7
- Views: 2140
Temperature of system housed in loft
Our battery system (nominal 10kW from 4 HV batteries) is housed in our loft so am concerned about temperature although the installer was sure it would be ok. On the user configurable graphs at the bottom of the page I see 'Ambient Temperature', 'Inv Temperation', and 'bat Temperature'. Plotting ...
- Wed Jun 28, 2023 2:28 pm
- Forum: Mobile App Help
- Topic: Error - server with the specified hostname could not be found
- Replies: 10
- Views: 2666
Re: Error - server with the specified hostname could not be found
Are you running a VPN? I have to turn my AVG Secure VPN off to get any access. With the VPN forced to stop the app works fine.