Search found 3 matches

by markwdimelow
Sun Dec 18, 2022 11:05 am
Forum: Battery Hardware
Topic: Batteries not charging - help
Replies: 10
Views: 3538

Re: Batteries not charging - help

I had a similar problem it turns out the firmware needed updating.
Rang Fox's UK customer service line and it was sorted within 2 hours.
Hope this helps
by markwdimelow
Sun Dec 18, 2022 10:57 am
Forum: Customer/End User Help
Topic: ARM Ver Fault
Replies: 12
Views: 4466

Re: ARM Ver Fault

Good news everything is up and running again. Fox ESS technical support were helpful and efficient.

The firmware hadn't been fully updated when the system was installed, the technician upgraded the firmware as required through the back office I assume and everything started working again.

Happy Days
by markwdimelow
Fri Dec 16, 2022 8:39 am
Forum: Customer/End User Help
Topic: ARM Ver Fault
Replies: 12
Views: 4466

ARM Ver Fault

Hello, my inverter has developed an "ARM Ver Fault" showing on the box and on the pc it's not showing any error codes today but yesterday it was saying "error 198 low battery voltage" I've shutdown and restarted the system, but to no avail. I was going to go into the settings and reset the system ...