Search found 9 matches

by SunnyD
Sun Feb 02, 2025 7:35 am
Forum: Customer/End User Help
Topic: Forced charge function not working
Replies: 12
Views: 915

Re: Forced charge function not working

Update: I signed out of the App and deleted it and handed control over to Fox to try and eliminate a suggestion that I was causing the issues (!)

However, it now looks like everything is operating as it should. This is great but it suggests that the issue is with the app rather than there being ...
by SunnyD
Thu Jan 30, 2025 2:43 pm
Forum: Customer/End User Help
Topic: Forced charge function not working
Replies: 12
Views: 915

Re: Forced charge function not working

Thanks Dave
We had a bit of to and fro with Fox today.
They tested the force charge function which was triggered from their end. Therefore, they asked us to let the system run with no changes.
It charged at 1pm (on top of the solar we had already received) so we will see what happens for the rest ...
by SunnyD
Thu Jan 30, 2025 9:16 am
Forum: Customer/End User Help
Topic: Forced charge function not working
Replies: 12
Views: 915

Re: Forced charge function not working

No we don't use the integrated agile function as our 15kwh battery needs topping up during the day so we schedule charging at lower rates (see attached)

Image
by SunnyD
Thu Jan 30, 2025 7:24 am
Forum: Customer/End User Help
Topic: Forced charge function not working
Replies: 12
Views: 915

Re: Forced charge function not working

Hi I'm experiencing similar issues using the mode scheduler.

I was having daily error Codes (64) and Fax carried out a firmware update on my inverter.
We ran through my mode scheduler to make sure I wasn't doing something daft.
Min Soc 15%
Max soc 100%
FD SoC 25%
FD Pwr 0W

After the firmware ...
by SunnyD
Tue Jan 07, 2025 5:36 pm
Forum: Customer/End User Help
Topic: Error code 64
Replies: 15
Views: 6007

Re: Error code 64

ok, so here is the screenshot with the exact time when the error code 64 occurred
by SunnyD
Tue Jan 07, 2025 5:30 pm
Forum: Customer/End User Help
Topic: Error code 64
Replies: 15
Views: 6007

Re: Error code 64

the batteries received a full charge between 4-7am
I have set the cursor at just after 7am when the batteries were supposed to start discharging but you'll see that they didnt until much later.
I was about to confirm when the error code happened but there wasnt one today!
Ok, I'll try that again
by SunnyD
Tue Jan 07, 2025 5:26 pm
Forum: Customer/End User Help
Topic: Error code 64
Replies: 15
Views: 6007

Re: Error code 64

Thanks Dave - I think this is what you are looking for.
by SunnyD
Fri Jan 03, 2025 2:44 pm
Forum: Customer/End User Help
Topic: Error code 64
Replies: 15
Views: 6007

Re: Error code 64

Hi Dave, thanks for the reply.

It looks like I actually have the AC3 10-E inverter connected to the panels and batteries.

We are south/south east facing hence the microinverters which were originally installed 18 months ago across all 3 phases.

We decided to retrofit an inverter/batteries late ...
by SunnyD
Thu Jan 02, 2025 8:03 pm
Forum: Customer/End User Help
Topic: Error code 64
Replies: 15
Views: 6007

Re: Error code 64

Hi
I'm looking for some help/guidance please.
I had my inverter/batteries installed on 7 Nov 24.
I've set up a number of forced charge/self use times using the mode scheduler to marry up with the Octopus Cosy tariff but have noticed some anomalies, for example, when it flips to self use, the ...