Search found 403 matches

by Will
Mon Apr 21, 2025 9:50 am
Forum: Customer/End User Help
Topic: HV2600 battery compatibility
Replies: 1
Views: 39

Re: HV2600 battery compatibility

Hello,

Yes the HV2600 is compatible with the KH.
by Will
Sat Apr 19, 2025 1:00 pm
Forum: Welcome space / Install gallery
Topic: Hi, to everyone
Replies: 1
Views: 136

Re: Hi, to everyone

perfectly normal to see a tiny amount from the grid. You can ask your installer to update your firmware and then adjust the meter compensation to between -20 to -50 until you're just exporting a tiny bit.
I cover it in this video
by Will
Fri Apr 18, 2025 2:37 pm
Forum: Welcome space / Install gallery
Topic: Hi from Herefordshire
Replies: 1
Views: 96

Re: Hi from Herefordshire

Welcome to the forum
by Will
Wed Apr 16, 2025 8:00 pm
Forum: Customer/End User Help
Topic: FoxCloud / Energy Stats values not in sync
Replies: 2
Views: 174

Re: FoxCloud / Energy Stats values not in sync

You can really only go by the fox app as ES goes off the openapi which might have changed recently.

Compare with your utility meter to confirm which one is closer to being correct.
by Will
Wed Apr 16, 2025 7:10 pm
Forum: Customer/End User Help
Topic: Stopping Car Charger from using House Battery (Again)
Replies: 1
Views: 130

Re: Stopping Car Charger from using House Battery (Again)

Try moving to the green dot with the arrow point up, wait 5mins for the inverter data to update and then try a test charge and see if if the fox system covers the load but not the car charging.
If that doesn't work move to the red dot with the arrow pointing down and retest.

Screenshot 2025-04-16 ...
by Will
Mon Apr 14, 2025 3:08 pm
Forum: Customer/End User Help
Topic: Fox ESS Error Code 210 - BMS Temperature Low
Replies: 0
Views: 360

Fox ESS Error Code 210 - BMS Temperature Low

I've made short video about what an Error Code 210 - BMS Temperature Low normally means and what I found it to be during a recent call out.

by Will
Sun Apr 13, 2025 7:26 pm
Forum: Home Assistant
Topic: Setting Min Soc on H1 with ModBus
Replies: 4
Views: 10426

Re: Setting Min Soc on H1 with ModBus

Oh I have no idea, I prefer to setup my own automation in HA over PredBat
by Will
Sun Apr 13, 2025 4:54 pm
Forum: Customer/End User Help
Topic: 2 Day Post Install Question
Replies: 10
Views: 4612

Re: 2 Day Post Install Question

Installers using an agent level account can install firmware completely remotely. I show an example here
by Will
Sat Apr 12, 2025 11:33 pm
Forum: Solar Only
Topic: Error: Communication Fault between Slave and Master
Replies: 1
Views: 1037

Re: Error: Communication Fault between Slave and Master

That is odd, I would recommend asking your installer to update the firmware and check the settings.
by Will
Sat Apr 12, 2025 11:32 pm
Forum: Solar Only
Topic: Cyclic switching on and off of the T10 inverter
Replies: 2
Views: 2660

Re: Cyclic switching on and off of the T10 inverter

Do you have some kind of export limit set or are you overloading the mppt?
by Will
Sat Apr 12, 2025 11:29 pm
Forum: Home Assistant
Topic: Setting Min Soc on H1 with ModBus
Replies: 4
Views: 10426

Re: Setting Min Soc on H1 with ModBus

You're going to need to provide an example please, I've read it twice and I'm not following. What I can confirm is that I have a number of H1 gen2 working fine with HA.
by Will
Sat Apr 12, 2025 11:27 pm
Forum: EPS - Emergency Power Supply (Battery Backup)
Topic: Where to connect PV only inverter
Replies: 3
Views: 26600

Re: Where to connect PV only inverter

DO NOT connect a string inverter to the EPS port. It's not supported or recommended.
by Will
Sat Apr 12, 2025 11:24 pm
Forum: HV2600
Topic: HV2600 expansion
Replies: 11
Views: 39883

Re: HV2600 expansion

You can't mix ANY battery model in the same stack sadly.
by Will
Sat Apr 12, 2025 11:23 pm
Forum: Hybrid (Solar + Battery)
Topic: Solar CT clamp placement
Replies: 1
Views: 2788

Re: Solar CT clamp placement

You would need to wire a second CT2 to pins 5 + 6 and have the clap clips to the live output of the micro inverter and enable to sensor on the inverter under settings > feature >ct >ct2 enable.
by Will
Sat Apr 12, 2025 11:20 pm
Forum: Pre-sales Questions
Topic: Insurance have paid out for replacement.
Replies: 2
Views: 8953

Re: Insurance have paid out for replacement.

Cann I have 4 on one string and 8 on another. JA Solar panels 545w out put. - Yes you can have two strings, 4 being close to the smallest I recommend
I would like a 6kw inverter instead of the 5kw one I have with the kit I have just now. I would also like to increase the battery storage to around ...
by Will
Sat Apr 12, 2025 11:16 pm
Forum: Customer/End User Help
Topic: 2 Day Post Install Question
Replies: 10
Views: 4612

Re: 2 Day Post Install Question

Gosh, what an awful post-install experience. Your installer should be the ones applying firmware updates. If they wash their hands of supporting you with a simple button click what will your experience be should you have a hardware failure?
You can email fox and ask them to do it but I would ...
by Will
Sat Apr 12, 2025 8:40 pm
Forum: Mobile App Help
Topic: Inverter Showing Offline / Wifi Dongle Setup Process
Replies: 3
Views: 12514

Re: Inverter Showing Offline / Wifi Dongle Setup Process

New updated video showing how to connect your fox system to your wifi network using the fox app
by Will
Sat Apr 12, 2025 8:04 pm
Forum: Mobile App Help
Topic: No graphs showing on iPhone app
Replies: 4
Views: 1072

Re: No graphs showing on iPhone app

Nope, for anything app-related I would just sit tight for a couple days; they're normally quick to resolve.
by Will
Sat Apr 12, 2025 4:49 pm
Forum: Mobile App Help
Topic: No graphs showing on iPhone app
Replies: 4
Views: 1072

Re: No graphs showing on iPhone app

Now resolved with the latest app update. Check your App Store.
by Will
Sat Apr 12, 2025 3:00 pm
Forum: Welcome space / Install gallery
Topic: Hello from Poland
Replies: 1
Views: 5187

Re: Hello from Poland

Nice setup and welcome.
by Will
Sat Apr 12, 2025 2:59 pm
Forum: Mobile App Help
Topic: No graphs showing on iPhone app
Replies: 4
Views: 1072

Re: No graphs showing on iPhone app

Currently effecting all customers , it’s a known bug that was just introduced. Fox are aware and will resolve.
by Will
Sat Apr 12, 2025 10:02 am
Forum: Customer/End User Help
Topic: F5000 inverter - can I set force charge overnight?
Replies: 1
Views: 961

Re: F5000 inverter - can I set force charge overnight?

Hello,

All fox systems support force charging and even force discharging now. Rest assured fox is fully feature complete compared to other brands.
by Will
Sat Apr 12, 2025 10:01 am
Forum: Customer/End User Help
Topic: Backup Load
Replies: 3
Views: 1982

Re: Backup Load

Hello,

EPS load has a bug in the app showing battery load as EPS load which isn't correct as EPS is a different connector on the inverter. I've reported this bug.
Secondly the standby draw from the grid is now customisable on H1-Gen2 and KH series inverters. Ask you installer to upgrade your ...
by Will
Fri Apr 11, 2025 6:43 pm
Forum: Customer/End User Help
Topic: 2 Day Post Install Question
Replies: 10
Views: 4612

Re: 2 Day Post Install Question

Hello,

Ask your installer to update your firmware.
As for the revenue figure it's simply unit rate set under site details times the output of the inverter so it's very useful.