Search found 208 matches

by Will
Thu May 16, 2024 3:17 pm
Forum: Customer/End User Help
Topic: Bt Wi-Fi connection!
Replies: 4
Views: 20

Re: Bt Wi-Fi connection!

Ignore the ip stuff on the inverter screen or app. just set the wifi ssid from the drop down and password. Hit save and then check in the fox app if it starts talking to the fox cloud after 5mins.
by Will
Thu May 16, 2024 3:16 pm
Forum: Customer/End User Help
Topic: Batteries providing barely any output and bizarre issues with Fox support
Replies: 1
Views: 12

Re: Batteries providing barely any output and bizarre issues with Fox support

I would guess the CT isn't enabled on the inverter or the ct placement is wrong.
by Will
Thu May 16, 2024 3:14 pm
Forum: Firmware
Topic: KH10.5 Latest firmware version
Replies: 9
Views: 66

Re: KH10.5 Latest firmware version

Appears to add a new advanced option for N to PE bounding but I've requested more details.
by Will
Wed May 15, 2024 8:33 pm
Forum: Mobile App Help
Topic: Energy Stats app problems
Replies: 2
Views: 20

Re: Energy Stats app problems

It's a known issue that is being investigated by the app author and Fox currently.
by Will
Wed May 15, 2024 6:25 pm
Forum: Customer/End User Help
Topic: Possible security flaw in Anatel Wifi Dongle
Replies: 9
Views: 183

Re: Possible security flaw in Anatel Wifi Dongle

Good news, I can confirm the following: Version 3.16+ of the gen 2 (4 pin module) datalogger you can set the AP password Version 4.12+ of the gen 3 (USB module) datalogger you can set the AP password You need your installer or fox to update your data logger firmware. I attached picture of the option...
by Will
Wed May 15, 2024 6:16 pm
Forum: Battery Hardware
Topic: HV25 vs HV2600?
Replies: 5
Views: 102

Re: HV25 vs HV2600?

Don't get me wrong, the Mira25 is still a great product and you'll be very impressed with their performance.
by Will
Wed May 15, 2024 6:16 pm
Forum: Hybrid (Solar + Battery)
Topic: Draw from grid
Replies: 11
Views: 330

Re: Draw from grid

Exactly, the KH will keep the voltage flat so you won't notice any voltage peaks and dips.
by Will
Wed May 15, 2024 6:15 pm
Forum: Hybrid (Solar + Battery)
Topic: MODBUS on H1-5.0-E
Replies: 11
Views: 146

Re: MODBUS on H1-5.0-E

Keep us posted!
by Will
Wed May 15, 2024 6:14 pm
Forum: Customer/End User Help
Topic: Possible security flaw in Anatel Wifi Dongle
Replies: 9
Views: 183

Re: Possible security flaw in Anatel Wifi Dongle

USB is the latest gen 3 version. the gen 2 you can update the default password. I'm just testing a gen 3 now and see if on the latest version this has been added.
by Will
Wed May 15, 2024 6:13 pm
Forum: Customer/End User Help
Topic: Installer bankrupt
Replies: 2
Views: 46

Re: Installer bankrupt

The new installer can contact fox and fox can remove the previous binding and allow the inverter and datalogger to be adaptable again. No need to buy anything it's all just software and database records that Fox are happy to help.
by Will
Wed May 15, 2024 6:10 pm
Forum: Firmware
Topic: KH10.5 Latest firmware version
Replies: 9
Views: 66

Re: KH10.5 Latest firmware version

An update for the KH was released today, these versions are now:

Master : 1.34
Slave : 1.01
Manager : 1.27
by Will
Tue May 14, 2024 11:06 am
Forum: Customer/End User Help
Topic: Possible security flaw in Anatel Wifi Dongle
Replies: 9
Views: 183

Re: Possible security flaw in Anatel Wifi Dongle

Does your datalogger use USB or is it the 4 pin connector?
by Will
Tue May 14, 2024 11:05 am
Forum: Mobile App Help
Topic: help understanding app overview page
Replies: 4
Views: 57

Re: help understanding app overview page

I explain the grid use here in this video, ignore most of it as it's out of date but the response and background grid draw is still accurate.
by Will
Mon May 13, 2024 6:27 pm
Forum: Customer/End User Help
Topic: G8 inverter problems
Replies: 12
Views: 103

Re: G8 inverter problems

Sounds like the DNO can just tap it down slightly at the sub station and you'll be fine or you may need a voltage optimiser installed for your property. Please keep us updated.
by Will
Mon May 13, 2024 6:26 pm
Forum: Customer/End User Help
Topic: Possible security flaw in Anatel Wifi Dongle
Replies: 9
Views: 183

Re: Possible security flaw in Anatel Wifi Dongle

Does the v3 not have the option to change the AP default password like the v2 can? Under port settings on my H1 module I see password option. I'll check if my K series v3 has the same option or maybe it's just missing on the v3 for now.
by Will
Mon May 13, 2024 1:09 pm
Forum: Inverter Hardware
Topic: Upgrade battery and BMS firmware?
Replies: 4
Views: 131

Re: Upgrade battery and BMS firmware?

Good point, even the HV2600 manual doesn't state the update process. As per Dave, I would contact Fox and have them do the update over the air for you.
by Will
Mon May 13, 2024 1:00 pm
Forum: Hybrid (Solar + Battery)
Topic: MODBUS on H1-5.0-E
Replies: 11
Views: 146

Re: MODBUS on H1-5.0-E

Great to hear you got it working!
by Will
Mon May 13, 2024 12:56 pm
Forum: Battery Hardware
Topic: HV25 vs HV2600?
Replies: 5
Views: 102

Re: HV25 vs HV2600?

If you're on the fence get a HV2600, if you don't have batteries yet, I would personally go for the ECS cube style battery as they're the latest generation of battery.
by Will
Mon May 13, 2024 12:55 pm
Forum: Firmware
Topic: How to update foxess (S series G2)
Replies: 7
Views: 372

Re: How to update foxess (S series G2)

If your site is not already claimed by an agent account set one up and link it so you get access to the firmware manager.

I do a video here of the firmware update process
by Will
Sat May 11, 2024 8:58 am
Forum: Energy Stats App
Topic: API Key is obfuscated??
Replies: 4
Views: 132

Re: API Key is obfuscated??

Sounds like a mobile bug, what device and browser are you using and i'll report it.
by Will
Sat May 11, 2024 8:58 am
Forum: Home Assistant
Topic: H3 Inverter & ModBus help
Replies: 19
Views: 2956

Re: H3 Inverter & ModBus help

In short after chasing FoxEss support for a definitive answer to the F5000 failure to supply data I eventually got an answer that the F5000 has no capability to export data i.e. the manual and several versions of tech specs that can be found on the web are incorrect. I have finally resorted to repl...
by Will
Sat May 11, 2024 8:56 am
Forum: Mobile App Help
Topic: web stats down ?
Replies: 19
Views: 361

Re: web stats down ?

Foxess's latest update is that they're aware of the problem and are making changes to their server scaling policy to resolve the timeouts.
by Will
Fri May 10, 2024 9:14 am
Forum: Mobile App Help
Topic: web stats down ?
Replies: 19
Views: 361

Re: web stats down ?

I believe it's back now.
by Will
Fri May 10, 2024 9:12 am
Forum: Energy Stats App
Topic: API Key is obfuscated??
Replies: 4
Views: 132

Re: API Key is obfuscated??

I have tested this on desktop and I can generate a new key fine in clear text. Might be something odd with the mobile version. Tryin generating on a desktop and emailing it to your phone.
by Will
Fri May 10, 2024 9:00 am
Forum: Hybrid (Solar + Battery)
Topic: Draw from grid
Replies: 11
Views: 330

Re: Draw from grid

So the way fox have developed their on grid inverters is so that it's grid synchronised. If you turn on a high load like an oven or kettle it would make LED lights flicker until the battery catches up with the new house demand. With the inverter always pulling 20-40watts its able to perfectly balanc...