Search found 11 matches

by JohnP
Sun Feb 19, 2023 7:13 pm
Forum: Customer/End User Help
Topic: Windows Desktop Fox Monitor
Replies: 7
Views: 4481

Re: Windows Desktop Fox Monitor

Unfortunately it does not work for me.
I have an installer and agent account and both are refused a token
by JohnP
Mon Jan 02, 2023 1:52 pm
Forum: Pre-sales Questions
Topic: Agent Account
Replies: 2
Views: 2137

Re: Agent Account

The agent account is linked to the datalogger and the basic overview comes up but it seems that an inverter can only be assocoated with one account - in this case the installer account. The inverter cannot be accessed. Adding the existing installer account to the agent account does not seem to be ...
by JohnP
Mon Dec 19, 2022 4:58 pm
Forum: Pre-sales Questions
Topic: Agent Account
Replies: 2
Views: 2137

Agent Account

1
by JohnP
Wed Oct 19, 2022 2:54 pm
Forum: HV2600
Topic: V2 BMS and Batteries
Replies: 22
Views: 12124

Re: V2 BMS and Batteries

Yes it did an they are impossible and evasive.
and, by the way no response from Fox support

I would not recommend "The Battery Factory" or Fox ESS
by JohnP
Wed Oct 19, 2022 8:35 am
Forum: HV2600
Topic: V2 BMS and Batteries
Replies: 22
Views: 12124

Re: V2 BMS and Batteries

There is no battery Awaken Breaker in my BMS
by JohnP
Tue Oct 18, 2022 6:07 pm
Forum: Firmware
Topic: H1_Manager_V1.49
Replies: 9
Views: 5454

Re: H1_Manager_V1.49

1
by JohnP
Tue Oct 18, 2022 6:05 pm
Forum: HV2600
Topic: V2 BMS and Batteries
Replies: 22
Views: 12124

Re: V2 BMS and Batteries

Sorry, not sure why.
two hv2600 connected in series to BMS connected to AC 3-7 Hybrid inverter.
All installed as per Fox videos and manual.
question does you bms have the Battery awaken breaker?
by JohnP
Tue Oct 18, 2022 5:14 pm
Forum: Firmware
Topic: H1_Manager_V1.49
Replies: 9
Views: 5454

Re: H1_Manager_V1.49

1
by JohnP
Tue Oct 18, 2022 3:56 pm
Forum: HV2600
Topic: V2 BMS and Batteries
Replies: 22
Views: 12124

Re: V2 BMS and Batteries

bms.jpg That's the problem. With two batteries in series the voltage is about 50 volts so the batteries are part discharged. Connecting to the HV1 inverter and powering on gives zero result so no communication to the inverter. so is there a minimum voltage required to power the BMS? Also checking ...
by JohnP
Tue Oct 18, 2022 9:16 am
Forum: Firmware
Topic: H1_Manager_V1.49
Replies: 9
Views: 5454

Re: H1_Manager_V1.49

How do I obtain the update?
by JohnP
Mon Oct 17, 2022 7:59 pm
Forum: HV2600
Topic: V2 BMS and Batteries
Replies: 22
Views: 12124

Re: V2 BMS and Batteries

Greetings I purchased a 5.7 system from The battery factory in September and to date have not been able to commission the system. The batteries were low in charge and so far have abot 20 volts each. The BMS does not boot up. I am waiting for a replacement BMS but what voltage does it need to ...