Search found 29 matches

by Northspoon
Tue Oct 08, 2024 6:53 pm
Forum: Customer/End User Help
Topic: Battery reserve in %
Replies: 6
Views: 779

Re: Battery reserve in %

Aah....thank you, I didn't know I had to input that. That looks better now, the battery says 62 % in Fox, with the Energy Stats showing 8.67kWh left (the battery is 13,980 Wh).
by Northspoon
Tue Oct 08, 2024 5:33 pm
Forum: Customer/End User Help
Topic: Battery reserve in %
Replies: 6
Views: 779

Re: Battery reserve in %

Thank you Dave for that information. Update: I have downloaded the app from the Google Play Store to my Android phone. The instructions in the app to "join" by getting the API doesn't seem to work for me. To get the API I had to do that on the PC and transfer the API manually to the phone. First ...
by Northspoon
Tue Oct 08, 2024 10:08 am
Forum: Customer/End User Help
Topic: Battery reserve in %
Replies: 6
Views: 779

Re: Battery reserve in %

Thank you Dave, sorry but what is the Energy Stats app? Is that in the Fox app?
by Northspoon
Sun Oct 06, 2024 5:00 pm
Forum: Customer/End User Help
Topic: Battery reserve in %
Replies: 6
Views: 779

Battery reserve in %

Not a big deal, but why does the app show the battery reserve in percentage? I would have thought it might be better to show that in kWh. Is that an option?

Perhaps there is a good reason it is shown that way?
by Northspoon
Tue Oct 01, 2024 3:32 pm
Forum: Customer/End User Help
Topic: Firmware updates
Replies: 2
Views: 633

Re: Firmware updates

Hello Dave, Thank you for the quick reply. I don't think I need an update at the moment, as my installer did that a few weeks ago. I just wondered if I could do it in the future, but if you say it comes with risks, then "if it ain't broke, don't fix it". It would be good to have some heads up about ...
by Northspoon
Tue Oct 01, 2024 2:54 pm
Forum: Customer/End User Help
Topic: Firmware updates
Replies: 2
Views: 633

Firmware updates

Is it possible for me, as an end user, to get firmware updates for the Foxess inverter and batteries, or does the installer need to do this?

My installer has done this for me, but I don't get to know what these updates give me.
by Northspoon
Sun Sep 08, 2024 3:19 pm
Forum: Customer/End User Help
Topic: What should the PV produce on a cloudy day?
Replies: 9
Views: 2469

Re: What should the PV produce on a cloudy day?

Thank you, I guess I was expecting too much of our PV system. On a good sunny day in July we were getting close to 5kWh at mid-day.
by Northspoon
Sat Sep 07, 2024 4:19 pm
Forum: Customer/End User Help
Topic: What should the PV produce on a cloudy day?
Replies: 9
Views: 2469

Re: What should the PV produce on a cloudy day?

I am in the South East where it has been overcast for several days. I really don't know what to expect from a potential 5kW array on a dull day this time of year. I am on an Economy 7 tariff and so far, since the installation in May this year, I have only used the grid on the cheaper rate, using the ...
by Northspoon
Sat Sep 07, 2024 3:28 pm
Forum: Customer/End User Help
Topic: What should the PV produce on a cloudy day?
Replies: 9
Views: 2469

Re: What should the PV produce on a cloudy day?

Thank you Dave, I didn't know that existed it was so greyed out. Here is todays graph. It looks a bit better than I first thought.
by Northspoon
Sat Sep 07, 2024 1:58 pm
Forum: Customer/End User Help
Topic: What should the PV produce on a cloudy day?
Replies: 9
Views: 2469

Re: What should the PV produce on a cloudy day?

Silly question.....but how do you get that graph? Is it through the Fox ESS Cloud app? My app only seems to show a different graph.
by Northspoon
Sat Sep 07, 2024 1:21 pm
Forum: Customer/End User Help
Topic: What should the PV produce on a cloudy day?
Replies: 9
Views: 2469

What should the PV produce on a cloudy day?

I have only had the system a few months but I am disappointed with the PV output on a cloudy day. Should I expect it to be better? I have 12 Aiko panels (445 W each) with Tigo optimisers on two strings going to a Foxess Hi-5.0-E.G2 inverter and batteries. These PV panels are on a south facing garage ...
by Northspoon
Wed Jul 10, 2024 5:42 pm
Forum: Pre-sales Questions
Topic: Foxess EQS4800
Replies: 6
Views: 2031

Re: Foxess EQS4800

Thank you very much for your help. BTW, you have quite a battery capacity there. I might need more, but see how it goes with my first winter with PV.
by Northspoon
Wed Jul 10, 2024 2:01 pm
Forum: Pre-sales Questions
Topic: Foxess EQS4800
Replies: 6
Views: 2031

Re: Foxess EQS4800

Thank you Dave My installer fitted the extra slave battery today, it was the new EQS4800 and was fitted very quickly. No problems with the connections that I had concerns about. So I now have the EC4800 master, a EC4800 slave and a EQS4800 slave. The Fox phone app shows the total to be 13980wh, is ...
by Northspoon
Tue Jul 09, 2024 10:31 am
Forum: Pre-sales Questions
Topic: Foxess EQS4800
Replies: 6
Views: 2031

Re: Foxess EQS4800

Thank you Dave. I have contacted Fox Customer Care and the response was that it was a marketing change (?) and the battery is compatible. There is a firmware change I am told. My installer, however, says that there is a change to the connectors. I will have to wait to see what my installer does and ...
by Northspoon
Mon Jul 08, 2024 11:04 am
Forum: Pre-sales Questions
Topic: Foxess EQS4800
Replies: 6
Views: 2031

Foxess EQS4800

I want another slave battery to add to the EC4800 Master and slave that I have.

I have been told that the ECS4800 slave has been replaced with the EQS4800, is that correct and what is different? Can the EQS4800 slave be added to my system?
by Northspoon
Sun Jun 23, 2024 5:25 pm
Forum: Customer/End User Help
Topic: Can I set the time that the battery is not used?
Replies: 4
Views: 380

Re: Can I set the time that the battery is not used?

I might have misunderstood what you have said, but I want the batteries to charge during the Economy 7 night period, but want other demand (like the washing machine) to only use the grid during the night, so I have a full battery in the morning.
by Northspoon
Sun Jun 23, 2024 11:21 am
Forum: Customer/End User Help
Topic: Can I set the time that the battery is not used?
Replies: 4
Views: 380

Can I set the time that the battery is not used?

I have Economy 7 with a cheaper rate at night. I have set the battery to charge during that period, but can I also set the battery not to be used during those hours? For example if I set the washing machine to be used overnight, I want that to be taken from the grid, not the battery, so I have a ...
by Northspoon
Mon Jun 10, 2024 6:37 pm
Forum: Customer/End User Help
Topic: Storage battery question
Replies: 11
Views: 2014

Re: Storage battery question

Well at the moment, at the end of the day, the batttery (9kW) is usually down to about 30%. Although we have 12 panels on a south facing roof, the weather has not been that sunny for a week or so. The battery is at 100% by the afternoon though. For example now at around 6.30 pm, the battery is at 76 ...
by Northspoon
Mon Jun 10, 2024 4:35 pm
Forum: Customer/End User Help
Topic: Storage battery question
Replies: 11
Views: 2014

Re: Storage battery question

Hi Dave,

Thank you very much for the reply. I am not very technical, so rely on advice of others.....like you and my installer.
by Northspoon
Mon Jun 10, 2024 3:53 pm
Forum: Customer/End User Help
Topic: Storage battery question
Replies: 11
Views: 2014

Re: Storage battery question

It's not the inverter, it's the battery pack size. The inverter has a maximum charge/discharge current of 40A, the 2 batteries you have ECS4800-H2 has a nominal voltage of 89.6V and so the max power it can charge / discharge at is 40 * 89.6 = 3,584W If you add another battery to take it to an ...
by Northspoon
Sun Jun 09, 2024 10:55 am
Forum: Customer/End User Help
Topic: Storage battery question
Replies: 11
Views: 2014

Re: Storage battery question

Thank you for the help.

My installer has previously said that if I wanted another battery it would cost about £1800 including installation. Does that sound about right?
by Northspoon
Sat Jun 08, 2024 1:16 pm
Forum: Customer/End User Help
Topic: Storage battery question
Replies: 11
Views: 2014

Re: Storage battery question

Thank you for explaining it so well. My installer never mentioned that limitation.

I have the space for two more batteries. Would adding two make the system more efficient, or just add the one to get a higher output when the load is high?
by Northspoon
Sat Jun 08, 2024 10:03 am
Forum: Customer/End User Help
Topic: Storage battery question
Replies: 11
Views: 2014

Storage battery question

I have recently had 12 PV panels installed (Aiko 445W), a Fox Hi-5-E G2 inverter and two Fox 4800 batteries (nominally 9.32kW). The other evening I noticed that the load was around 6kW, the battery was only giving 3.5kW and the rest taken from the grid. With the inverter of that size, I expected ...
by Northspoon
Tue Apr 30, 2024 9:52 am
Forum: Customer/End User Help
Topic: Error code 240 "Manger fail to detect CT"
Replies: 8
Views: 1527

Re: Error code 240 "Manger fail to detect CT"

Thanks Dave,

Sorry for my lack of knowledge, but are you saying that what the installer has fitted is wrong and that is why I get that error code?

Stll hoping that the installer can get the system working using a LoRA link.