Search found 2 matches

by Mack3290
Sun Jan 21, 2024 2:08 pm
Forum: Mobile App Help
Topic: No valid verified SN
Replies: 8
Views: 3531

Re: No valid verified SN

The annoying but relatively easy way around this is to buy a new datalogger... Have you yet tested this workaround? I'm not really sure about that, because the datalogger only transfers the data to the cloud. I think the SN of the Inverters is blocked, not the SN of the datalogger.. I also changed ...
by Mack3290
Sat Jan 20, 2024 2:07 pm
Forum: Mobile App Help
Topic: No valid verified SN
Replies: 8
Views: 3531

Re: No valid verified SN

Hello, I have exactly the same problem. Registered the plant in my Installer account, deleted the account to register an agent account for updating the inversters. Now it's not possible to register the inversters to the new account ("41931-No valid verified SN"). I've already contacted the german ...