Search found 9 matches

by phoenix66
Wed Jan 03, 2024 10:32 am
Forum: Pre-sales Questions
Topic: Fox Car charger
Replies: 3
Views: 1168

Fox Car charger

Hi all, Does anyone have a Fox car charger? I am considering getting one as a secondary charger for excess solar only (Ohme primary charger connected to Octopus Intelligent), and would appreciate hearing from anyone with experience of Fox's offering. e.g. can it be set to just charge from excess sol...
by phoenix66
Thu Dec 21, 2023 4:54 pm
Forum: Customer/End User Help
Topic: API update
Replies: 39
Views: 5071

Re: API update

For those who haven't already heard, Fox will be reverting the change that caused this tomorrow, so 3rd party integrations should start working again.
by phoenix66
Mon Dec 11, 2023 1:35 pm
Forum: Customer/End User Help
Topic: Ongoing issues following maintenance over the weekend?
Replies: 14
Views: 2158

Re: Ongoing issues following maintenance over the weekend?

Inverter and datalogger showing as online, but battery offline.
edit - API also seems to be completely down - had no new data since 10am.
by phoenix66
Wed Nov 29, 2023 2:04 pm
Forum: Customer/End User Help
Topic: Setting Max SOC
Replies: 9
Views: 1746

Re: Setting Max SOC

So, I opened a ticket with Fox and after a few confusing emails, got a call from John (which is greatly appreciated! Far too many support teams hide behind emails). Anyway, he told me that my interpretation of the MaxSOC setting was incorrect, that it applies to both grid and solar charging with the...
by phoenix66
Sat Nov 25, 2023 11:16 pm
Forum: Customer/End User Help
Topic: Setting Max SOC
Replies: 9
Views: 1746

Re: Setting Max SOC

Thanks Dave, I have opened a ticket with Fox.
by phoenix66
Sat Nov 25, 2023 9:02 am
Forum: Customer/End User Help
Topic: Setting Max SOC
Replies: 9
Views: 1746

Re: Setting Max SOC

Found the versions:

Master: 1.15
Slave: 1.01
Manager: 1.11

I can't find a firmware downloads section on the Fox website, so any comment on the above would be appreciated.
by phoenix66
Fri Nov 24, 2023 9:53 am
Forum: Customer/End User Help
Topic: Setting Max SOC
Replies: 9
Views: 1746

Re: Setting Max SOC

It's set to self-use model and charge period was set via the cloud web UI.

What's the easiest way to check the firmware version number? I'll see if maybe that needs updating...
by phoenix66
Thu Nov 23, 2023 12:17 pm
Forum: Customer/End User Help
Topic: Setting Max SOC
Replies: 9
Views: 1746

Re: Setting Max SOC

Update:
The sun started shining and the solar panels charged the battery to 90%, but then started exporting.

Something weird is going on.
by phoenix66
Thu Nov 23, 2023 7:54 am
Forum: Customer/End User Help
Topic: Setting Max SOC
Replies: 9
Views: 1746

Setting Max SOC

Hi all, I've recently had a KH10.5 and Cube battery installed and am having issues with the Max SOC. I am trying to set it to 90%, so that there is some room left for solar production on sunny days. I have navigated to the correct setting on the inverter front panel, set the Max SOC to 90%, pressed ...