Search found 50 matches

by Dad
Wed May 22, 2024 12:08 pm
Forum: Energy Stats App
Topic: Energy Stats App failing to load data - Error message
Replies: 10
Views: 1165

Re: Energy Stats App failing to load data - Error message

Any update on a resolution for this yet? ES app is extremely flaky and even the Fox app is having a few issues loading data every five mins. It feels as though since they have introduced the API requirement that their servers are not sized correctly to handle the load and they are prioritising Fox a...
by Dad
Fri May 10, 2024 10:37 am
Forum: Energy Stats App
Topic: API Key is obfuscated??
Replies: 4
Views: 570

Re: API Key is obfuscated??

Thank you gentlemen! Yes it’s there momentarily before it becomes obfuscated.
by Dad
Fri May 10, 2024 8:46 am
Forum: Energy Stats App
Topic: API Key is obfuscated??
Replies: 4
Views: 570

API Key is obfuscated??

Energy Stats is requesting a new API key, however when I generate a new key in the Fox website it is obfuscated so I can’t copy it to Energy Stats.

Any way around this? Thx
by Dad
Fri Apr 19, 2024 7:34 pm
Forum: Customer/End User Help
Topic: Expected PV power in winter sun?
Replies: 39
Views: 6294

Re: Expected PV power in winter sun?

Definitely sounds fishy to me. Even in the middle of winter, my 6.24 kWp array with 5 kWp Inverter produced about 350 kWh over January (11 kWh per day), and kept my overall energy bill down by about 3/4 (on Octopus Agile import, fixed 15p kWh export) of what the electricity bill would have been wit...
by Dad
Fri Apr 19, 2024 1:52 pm
Forum: Customer/End User Help
Topic: Battery draining overnight
Replies: 5
Views: 475

Re: Battery draining overnight

What battery capacity do you have? What percentage of charge is in the battery when you go to bed?

Trying to understand if you are losing a lot of charge overnight or some charge (which as Dave points out is normal).
by Dad
Mon Mar 04, 2024 11:47 am
Forum: Mobile App Help
Topic: Energy Stats App by Al Priest
Replies: 31
Views: 5615

Re: Energy Stats App by Al Priest

Yes, just get a ‘loading’ message.

iOS
by Dad
Sun Mar 03, 2024 8:49 pm
Forum: Mobile App Help
Topic: FoxCloud v2 observations
Replies: 11
Views: 2668

Re: FoxCloud v2 observations

Yep.. agree.

It’s since the API Key was needed a few weeks ago.
by Dad
Sun Mar 03, 2024 11:54 am
Forum: Mobile App Help
Topic: FoxCloud v2 observations
Replies: 11
Views: 2668

Re: FoxCloud v2 observations

I’m not sure if it’s related to the API update a few weeks ago but I’m finding that both the Fox v2 app and the Energy Stats app are a little clunky in the connection now. I.e. the data doesn’t always refresh after five mins.. sort of have to go in and out of the apps to refresh it and even then som...
by Dad
Thu Feb 22, 2024 12:50 pm
Forum: Customer/End User Help
Topic: API update
Replies: 39
Views: 4681

Re: API update

Also just as a quick update, the latest release of the FoxESS V2 app is now (finally) showing total solar (PV Yield) on the ‘plant’ screen (the house picture) at the bottom of the screen. Thanks for the update Dave. Do you know if the Fox value is using realtime data for the new daily PV Yield or i...
by Dad
Tue Feb 20, 2024 8:02 pm
Forum: Customer/End User Help
Topic: API update
Replies: 39
Views: 4681

Re: API update

I emailed Al and he is aware of the battery flow bug (it’s actually a second bug as it is now showing the flow the other way around) and will release a new version in the morning.
by Dad
Tue Feb 20, 2024 4:11 pm
Forum: Customer/End User Help
Topic: API update
Replies: 39
Views: 4681

Re: API update

Thanks. Still v2.0 on App Store but will keep an eye out.
by Dad
Tue Feb 20, 2024 2:16 pm
Forum: Customer/End User Help
Topic: API update
Replies: 39
Views: 4681

Re: API update

Another screenshot showing same issue:-
IMG_1032.png
by Dad
Tue Feb 20, 2024 2:11 pm
Forum: Customer/End User Help
Topic: API update
Replies: 39
Views: 4681

Re: API update

I may have found a small bug in the updated Energy Stats app. When the solar is putting power back into the battery the value used to be green. When taking power from the battery the power is depicted as red. Now it appears that the value is depicted as red regardless of topping up or discharging. A...
by Dad
Tue Feb 20, 2024 1:49 pm
Forum: Customer/End User Help
Topic: API update
Replies: 39
Views: 4681

Re: API update

Updated the Energy Stats app and applied the API key and all working as previously - including the daily PV figure.
by Dad
Tue Feb 20, 2024 12:49 pm
Forum: Customer/End User Help
Topic: API update
Replies: 39
Views: 4681

Re: API update

As always thanks for the updates Dave. Slightly off topic (or is it?), do you know why the Fox app doesn’t have an accurate daily PV generation value on the Home Screen (like Energy Stats) as it’s probably the single most basic value a user looks for. It seems such an obvious gap in functionality. H...
by Dad
Tue Feb 20, 2024 8:10 am
Forum: Customer/End User Help
Topic: API update
Replies: 39
Views: 4681

Re: API update

Completely agree.

It wouldn’t be so bad if Fox provided a good app themselves with the data that users are looking for in a clear and concise manner. But they don’t.
by Dad
Mon Feb 19, 2024 3:04 pm
Forum: Customer/End User Help
Topic: Expected PV power in winter sun?
Replies: 39
Views: 6294

Re: Expected PV power in winter sun?

I believe it was just string configuration. I think the optimisers (one in every panel) in the single string of 8 was just not working for whatever reason. To put it into perspective… previous daily PV total yield was approx 1Kwh but usually closer to 0.5-0.7Kwh (using Energy Stats data) for the who...
by Dad
Mon Feb 19, 2024 2:12 pm
Forum: Customer/End User Help
Topic: Expected PV power in winter sun?
Replies: 39
Views: 6294

Re: Expected PV power in winter sun?

I owe the community an update on this.

The installer came back and reconfigured the panels as two strings of four and this has made a big improvement. In summary it appears to be resolved now and generation is looking much better!
by Dad
Fri Jan 26, 2024 1:35 pm
Forum: Customer/End User Help
Topic: False load when nothing's on in the house usually 3 to 6 kw's at night
Replies: 3
Views: 898

Re: False load when nothing's on in the house usually 3 to 6 kw's at night

Could it be an immersion heater on timer that you are not aware of? They are 3Kw per hour so that could easily match the numbers you are seeing.
by Dad
Wed Jan 17, 2024 7:25 pm
Forum: Customer/End User Help
Topic: Expected PV power in winter sun?
Replies: 39
Views: 6294

Re: Expected PV power in winter sun?

Thanks Dave. So my amps didn’t exceed 1.0 amps today and 0.7 yesterday. The inspector says that points to an issue somewhere with the circuit (wiring, optimisers) or panel issue.
by Dad
Wed Jan 17, 2024 5:04 pm
Forum: Customer/End User Help
Topic: Expected PV power in winter sun?
Replies: 39
Views: 6294

Re: Expected PV power in winter sun?

So if I log on to Fox Cloud I can see that for today the graph for volts is around 300+.

My PV power is between 0.1 and 0.2Kwh

My PV current is between 0.5 - 1.0 amps.

I assume that’s not normal? What do you guys get for amps?
by Dad
Wed Jan 17, 2024 4:27 pm
Forum: Customer/End User Help
Topic: Expected PV power in winter sun?
Replies: 39
Views: 6294

Re: Expected PV power in winter sun?

Ha! Good to know they are not checking for nuclear radiation then!

Other thing is that it has been set up as a single string.
by Dad
Wed Jan 17, 2024 4:11 pm
Forum: Customer/End User Help
Topic: Expected PV power in winter sun?
Replies: 39
Views: 6294

Re: Expected PV power in winter sun?

Update. So on a positive note the installation company sent an electrical inspector to the house rather than someone from the installation team. The inspector was not satisfied with the quality of the wiring and a few other regulatory issues which he has reported back on so they get remediated. From...
by Dad
Tue Jan 16, 2024 5:41 pm
Forum: Customer/End User Help
Topic: Expected PV power in winter sun?
Replies: 39
Views: 6294

Re: Expected PV power in winter sun?

Installers are coming out tomorrow afternoon so I’ll report back! Yes when I say I can see the panels in the sun I am referring to the four on the south elevation. Tomorrow I’ll find out what they have done regarding the string (did they do it as one string etc) and what optimisers I have set up. Wh...