Search found 26 matches

by IanHx
Fri Sep 06, 2024 12:53 pm
Forum: Mobile App Help
Topic: Consumption stats
Replies: 1
Views: 1813

Consumption stats

Had the system just under a year. I am pretty confident that contrary to what the Fox app shows, I have not used 345 GWh. (domestic household, not an electric blast furnace!!) Is it just me (installer moved the CT clamp yesterday off the brown wire and onto a different one) or are other peoples ...
by IanHx
Thu Sep 05, 2024 2:38 pm
Forum: Customer/End User Help
Topic: My first battery errors
Replies: 4
Views: 2067

Re: My first battery errors

Installer has been round. Now know about the isolator switch :)
Firmware updated.
More surprising though was moving the clamp off 1 wire and onto another in the opposite direction in the meter box.... will have to keep an eye on what gets reported as sent back to grid next sunny day....
by IanHx
Tue Sep 03, 2024 10:33 pm
Forum: Customer/End User Help
Topic: My first battery errors
Replies: 4
Views: 2067

Re: My first battery errors

Thanks - it's the "turn the batteries off" bit thats got me stumped - I've watched a YouTube video about switching off DC then switching off AC and then switching off battery.... but mine look nothing like the video, can't seem to identify where the off button is ! It's not the sodding great silver ...
by IanHx
Tue Sep 03, 2024 7:04 pm
Forum: Customer/End User Help
Topic: My first battery errors
Replies: 4
Views: 2067

My first battery errors

You wait ages for a fault, then 3 turn up at once ! In the error log : 08:14 Error code 198 Bat Voltage low 08:14 Error code 194 Battery over voltage 08:19 Error code 14 communication fault between battery and device What does it all mean, and how do I get it all working again ? Inverter H1-5.0-E ...
by IanHx
Fri May 24, 2024 11:03 am
Forum: Mobile App Help
Topic: App 2.0 vs Octopus
Replies: 1
Views: 1298

App 2.0 vs Octopus

I guess the very first thing all of us on Octopus did was compare the export/grid consumption figures for last month to see if they matched.... hmmm..... export is near enough right ( 0.21 kwh discrepancy) but grid import Fox is 3 kwh lower. I wonder where the difference is ? Is there a mouse slowly ...
by IanHx
Thu May 09, 2024 4:31 pm
Forum: Mobile App Help
Topic: web stats down ?
Replies: 19
Views: 3206

Re: web stats down ?

..and back again...
by IanHx
Thu May 09, 2024 4:08 pm
Forum: Mobile App Help
Topic: web stats down ?
Replies: 19
Views: 3206

Re: web stats down ?

.... aaaaand down again....
by IanHx
Tue Apr 30, 2024 5:40 pm
Forum: Mobile App Help
Topic: web stats down ?
Replies: 19
Views: 3206

Re: web stats down ?

Yes, no readings since 4.24pm GMT. We've only had the installation for 12 days so bit curious if downtime is a regular thing! Let's put it this way - it's somewhat less robust than Amazon or Google :) December/January they had a few issues where it was down for days, but apart from that not too bad.
by IanHx
Tue Apr 30, 2024 5:35 pm
Forum: Mobile App Help
Topic: web stats down ?
Replies: 19
Views: 3206

Re: web stats down ?

A whole 45 mins without being able to check what the battery was doing. Was starting to get withdrawl symptoms :)
by IanHx
Tue Apr 30, 2024 4:33 pm
Forum: Mobile App Help
Topic: web stats down ?
Replies: 19
Views: 3206

web stats down ?

Everyone else getting zero readings across the board ?

I'm assuming Fox have lunched their web server again.....
by IanHx
Mon Mar 18, 2024 7:17 pm
Forum: Customer/End User Help
Topic: Is there a website that.....
Replies: 3
Views: 1013

Re: Is there a website that.....

Found another one that also seems useful - solar.meteosource.com.
by IanHx
Fri Jan 19, 2024 11:16 am
Forum: Customer/End User Help
Topic: Energy Flow?
Replies: 3
Views: 1245

Re: Energy Flow?

... and it's down again.....

Not exactly what you'd call reliable, is it ?
by IanHx
Mon Jan 15, 2024 8:15 pm
Forum: Customer/End User Help
Topic: Expected PV power in winter sun?
Replies: 39
Views: 13732

Re: Expected PV power in winter sun?

Thanks for the reply. Only had PV panels since end Sept, so still learning :) What was confusing me were all the "helpful" articles on the internet from various installers saying "solar panels work on sunlight not heat, so still generate power in winter" without any kind of qualification that not ...
by IanHx
Mon Jan 15, 2024 12:04 pm
Forum: Customer/End User Help
Topic: Expected PV power in winter sun?
Replies: 39
Views: 13732

Re: Expected PV power in winter sun?

Hi, similar question.
Today is a bright sunny day, very close to peak sun.
My nominal 5.9 kw array is producing 3.8 kw.

Is that typical for this time of year, or is something amiss ?

PV1 / PV2 ratio looks about right for the no of panels per string (5 , 8)
No shading, south-facing.
by IanHx
Fri Jan 12, 2024 7:42 am
Forum: Customer/End User Help
Topic: Scheduled maintenance outages
Replies: 1
Views: 1009

Scheduled maintenance outages

Hi, After seeing yet another instance of the app temporarily not working, it got me thinking - do Fox-ESS publish a list on the internet of scheduled maintenance windows ? It would sure save a lot of aggravation to their customers if we knew in advance that there was eg a server upgrade planned for ...
by IanHx
Sun Jan 07, 2024 10:18 am
Forum: Customer/End User Help
Topic: Battery charge setting access
Replies: 35
Views: 14758

Re: Battery charge setting access

Another one here with the timeout error when trying to get into battery settings on the app :(

Sounds like a server side issue. Hopefully not a Great Firewall of China issue.... ?
by IanHx
Mon Dec 04, 2023 7:13 pm
Forum: Customer/End User Help
Topic: force charge fluctuations
Replies: 2
Views: 771

Re: force charge fluctuations

Thanks, that looks like a useful chart.
Yes, the batteries are in an unheated garage :)
by IanHx
Mon Dec 04, 2023 5:03 pm
Forum: Customer/End User Help
Topic: force charge fluctuations
Replies: 2
Views: 771

force charge fluctuations

Noticed an oddity with the Force Charge option over the last few days. Normally with the battery run down to 20%, it started charging at max inverter ( 5Kw) and stayed there until its done. Recently however the first hour approx is only charging at 3Kw , and then it jumps up to 5Kw for the next 2 ...
by IanHx
Wed Oct 11, 2023 7:14 pm
Forum: Mobile App Help
Topic: App weirdness
Replies: 4
Views: 1104

Re: App weirdness

... real-time and battery working, but now all the device stats have gone....
by IanHx
Wed Oct 11, 2023 10:50 am
Forum: Mobile App Help
Topic: App weirdness
Replies: 4
Views: 1104

Re: App weirdness

All working again. I'm assuming issue was with Fox server rather than my hardware.
by IanHx
Wed Oct 11, 2023 10:28 am
Forum: Mobile App Help
Topic: App weirdness
Replies: 4
Views: 1104

App weirdness

Real time readings cutting out and showing zero.
Then come back. Then back to zero.

Battery shows zero, even though inverter panel shows 89 % SOC.
And they were charged to 100 % overnight.

Is it Fox-ESS web platform issue ?
by IanHx
Sat Oct 07, 2023 5:05 pm
Forum: Customer/End User Help
Topic: Is there a website that.....
Replies: 3
Views: 1013

Re: Is there a website that.....

Thanks, I'll have a look when I've fished out the relevant technical details !
by IanHx
Sat Oct 07, 2023 12:28 pm
Forum: Customer/End User Help
Topic: Is there a website that.....
Replies: 3
Views: 1013

Is there a website that.....

... tells you what % of max power you should be generating based on the local weather ? For example today - bright sunshine through hazy sky - only seeing 66% of max rated value. Would be great if there was some sort of "sun index" so that we could tell if its just atmospherics affecting everyone ...
by IanHx
Fri Oct 06, 2023 10:40 pm
Forum: Mobile App Help
Topic: Today Yield ?
Replies: 4
Views: 1894

Re: Today Yield ?

Thanks for that Dave , confirms what I thought.
Only been installed a week, still learning to interpret the numbers.
And to understand why peak sun on some sunny days generates 20% lower than on other sunny days !
by IanHx
Tue Oct 03, 2023 10:01 pm
Forum: Mobile App Help
Topic: Today Yield ?
Replies: 4
Views: 1894

Re: Today Yield ?

looks like today's yield = what goes to house from Inverter + what goes to grid from inverter.

ie battery power consumed from battery counts as "todays yield".