Error

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Vitalik
Posts: 3
Joined: Tue Nov 07, 2023 5:40 am

Message on the screen: "SafetyInvalid
inverter 5 kilowatts
how to fix the error? :roll:
Dave Foster
Posts: 1234
Joined: Thu Oct 13, 2022 7:21 pm

The inverter won't start up unless the safety code has been set correctly, as this governs how the inverter operates in that country.

I'm not sure what your location is, but the safety code needs to be set for that location - here in the UK it is G98 or G99 but it is different throughput Europe.
Vitalik
Posts: 3
Joined: Tue Nov 07, 2023 5:40 am

I am from Ukraine, what can be the code of Ukraine
Dave Foster
Posts: 1234
Joined: Thu Oct 13, 2022 7:21 pm

I'm sorry I don't know the answer to that one, you could contact Foxess support and ask them what is the best setting, or start by using the German safety code VDE ARN4105
Vitalik
Posts: 3
Joined: Tue Nov 07, 2023 5:40 am

The voltage to the inverter comes from the inverter, there is no voltage that I did not enter in the settings
Dave Foster
Posts: 1234
Joined: Thu Oct 13, 2022 7:21 pm

Can you provide a bit more information please, which inverter is it?, does it have batteries?.

What does the screen on the inverter show, or if you have the app what is the real time data screen showing (a screen shot would be helpful)

Do you have any error logs on the inverter ?.
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